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The purpose of this paper was to examine health-related misinformation proliferation during COVID-19 pandemic and its implications on public governance in South Africa.

Because of COVID-19 related restrictions, this study conducted a systematic review. The researchers searched several search engines which include PubMed, Web of Science and Scopus to identify relevant studies. A total of 252 peer reviewed research papers were identified. These research papers were furthered filtered, and a total of 44 relevant papers were eventually selected

There is a relationship between the spread of health-related misinformation and public governance. Government coordination and institutional coherence across the different spheres of governance is affected when there are multiple sources of information that are unverified and uncoordinated.

This study was limited to a systematic review because of COVID-19 restrictions, and therefore, actual data could not be collected. Moreover, this study was limited to health-related communication, and therefore, its findings can only be generalized to the health sector.

Future research in this subject should consider actual data collection from the departments of health and communications to gain an in-depth understanding of misinformation and its implications on public governance from their perspective as frontline departments as far as government communication is concerned.

Misinformation is an impediment to any fight against a public health emergency. Institutions which regulate communications technology and monitor misinformation should work harder in enforcing the law to deter information peddlers from their practice. This calls for reviewing existing regulation so that online spaces are safer for communicating health-related information.

Effective health communication remains a priority for the South African Government during COVID-19. However, with health-related misinformation on the increase, it is imperative to mitigate the spread to ensure it does not impede effective public governance. Government departments in South Africa are yet to develop policies that mitigate the spread of misinformation, and this paper may assist them in doing so.

This paper aims to examine the role of electronic governance (e-governance) in enabling asylum seekers’ access to public services in the city of Durban, South Africa. Because of COVID-19, the government scaled down its operations, limiting access to public services, including among migrants.

Because of COVID-19-related restrictions, a systematic review was conducted of the relevant academic literature as well as the information portals of relevant government departments, municipalities and research reports on migration and refugees in South Africa. A total of 320 peer-reviewed research articles were identified. These were filtered and 68 relevant articles were selected.

The study found that asylum seekers have limited access to public services via information communication technology-enabled mechanisms. Whilst the city government has embraced e-governance, it is still in its nascent stages.

This study was limited to a desktop one because of COVID-19 restrictions and it focused exclusively on asylum seekers. Therefore, its findings can only be generalised to this category of people.

Future studies on this subject should gather data from all categories of migrants to gain in-depth perspectives.

All spheres of governance in South Africa should recognise asylum seekers as a constituency that deserves access to public services. E-governance can facilitate easier access to these services, and policies need to be aligned with this reality.

This study examined the efficacy of e-governance in enabling access to government services by asylum seekers during COVID-19. To the best of the authors’ knowledge, no other study on this subject was conducted during this period.

The purpose of this paper is to present the experience and impact of implementing the ISO 9001: 2008 Standard at the University of Nairobi, in relation to effectiveness on service delivery, operational performance, automation, implementation challenges and related emerging issues.

The paper adopted a case study design approach based on qualitative analysis of internal audit reports, internal surveys and feedback, surveillance audits conducted by the certifying body, and rankings by external bodies, over a period of seven years.

Significant achievements have been realized with regard to institutionalization of quality into the university processes, work environment, documentation and record management, customer satisfaction, infrastructure and facilities, use of ICT as a prime mover of performance improvement, and ranking of the university. Opportunities for improvement as well as critical success factors are presented.

The paper reports successes that may encourage other institutions of higher learning that are not certified to implement Quality Management Systems (QMSs) according to ISO 9001 Standard by focusing on specific factors.

This paper shows how an ISO 9001 certified QMS can improve internal institutional practices and avoid frequently experienced drawbacks.

Decision Analysis, Management Information Systems, Strategic Management, Organizational Development, Financial Management, Risk Management.

MBA-1 (Decision Analysis), MBA-2 (MIS).

On a beautiful October morning in 2011, the CEO of a mid-size oil marketing company located in Nairobi, Kenya has to make a tough decision whether to upgrade their current B1 system to a bigger version of SAP. Abbas, the new Information Communications Technology (ICT) Director of Zaidi Group, was worried that Zaidi was building a bigger and bigger company on top of a more and more small enterprise resource planning system. Abbas's fears also include RedLock's past inefficiencies. Kariuki, the Finance Director, on the other hand was into the fear of overspending in a huge information technology (IT)system where current functionalities required can be addressed by a smaller system through add-ons, customization and development.

Demonstrate some tools in decision analysis for problems with multiple objectives including some issues indecision framing and cognitive inertia; Raise the issue for fundamentally changing a firm's infrastructure; Demonstrate the alignment of IT strategy to Business Strategy.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

The need to improve sustainable construction with the appropriate technology adoption in the fourth and fifth industrial revolutions cannot be overemphasized. This study modelled the adoption of Internet of things (IoT) technologies in the construction industry to improve sustainable construction. Consequently, the study would assist construction stakeholders and policymakers in achieving sustainable construction through concerted efforts toward improving IoT adoption.

The study obtained the IoT technologies and the challenges of IoT adoption in the construction industry through a literature review. Subsequently, the awareness (knowledge of the existence and uses) of IoT technologies, the significance of the challenges and the level of adoption of the IoT technologies were tested on construction stakeholders in Kigali with a structured questionnaire. Consequently, a structural equation model of IoT adoption was developed.

The structural equation model indicates the relationship between the awareness, challenges and adoption of IoT technologies. It equally describes the effect sizes of the awareness and challenges of IoT on the adoption of IoT technologies.

This study is beneficial to construction stakeholders as it portrays the exclusive impacts of the awareness and the challenges of IoT technologies on the adoption of IoT. The study also benefits the government and policymakers as it provides a basis for intensifying efforts to create awareness and mitigate the challenges of IoT adoption for sustainable construction. The study also provides a basis for future studies on IoT adoption in the construction industry.

There are several studies on the adoption of IoT. There is however scarcity of studies on how the awareness and the challenges of IoT technologies impact the adoption of IoT in the construction industry. Thus, this study bridges the gap by modelling the adoption of IoT technologies for improved sustainable construction.

Business ethics, entrepreneurship, ICT.

Undergraduate, MBA, MSIT.

The dilemma could be described something like: “I want to do an honest business in order to alleviate somewhat the financial difficulty of my family […] yet my pursuit impacts negatively on my immediate customers”. This is a case of the morality of actions with indirect effects (non-intentional effects).

Understand actions with double effects, formulate business policy to regulate access to services, appreciate the challenges of starting a business enterprise, understand the social impact of ICT.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

The purpose of this editorial is to provide a quick glance at the dominant issues that have characterized the developing economics debate during the past five decades. It seeks to offer a backdrop for the papers in the present volume of AJEMS.

It is based on a review of a selection of literature that highlights the dominant perspectives in development economics.

It draws a distinction between soft and hard economics, arguing that economic growth must be converted into social change that benefits poor for it to be described as development-oriented.

It provides a direction for future research into issues of economic growth and poverty alleviation in Sub-Sahara Africa.

The purpose of this study is to investigate the effectiveness of online self-leadership training (OSLT) in promoting leaders’ self-leadership skills and recovery experiences.

A non-randomized controlled trial was conducted under two conditions: a standardized seven-week OSLT (N = 43) and a control without any intervention (N = 42). All participants (N = 85) completed standardized questionnaires measuring self-reported self-leadership skills and recovery experiences. Additionally, participants in the intervention group were assigned to invite one team member each (N = 26) to assess their leaders’ pre-post self-leadership skills and pre-post leader–member exchange.

Significant interaction effects of time and group and increases in the OSLT group (t1 vs t2) in self-leadership skills (cognitive and natural reward strategies) and recovery experiences (detachment and relaxation) indicated the effectiveness of OSLT training. Significant improvements in self-leadership skills and leader–member exchange were reported by team members of leaders in the OSLT group.

To the best of the authors’ knowledge, this study was the first to examine the effectiveness of OSLT for leaders in business contexts in a controlled before-after intervention design. The findings of this study revealed improvements in self-leadership skills and recovery experience because of OSLT.